Terms and Conditions

• Terms and Conditions
• Security
• Privacy Statement

Terms and Conditions

By becoming a member, you understand that you must comply with the following Terms and Conditions.

Definition: The Corporate Rewards Exchange buying service is available only to organizations using branded products and services as corporate gifts, rewards, premiums, promotional offers, recognition, and charitable fund-raisers. Items may not be resold for any other purpose than for use in the above types of programs unless otherwise specifically approved by a supplier.

Membership: Membership is by individual and company; there may be more than one authorized user for a company, or multiple people can share a single account.

Qualifications: The company must certify that it will only use the branded products for the above purposes, and that it will comply with the terms and conditions of participating brands. Any member found to have used a product or service for any other purpose, or that is in violation of the terms and conditions of a particular brand, will be subject to expulsion from the Corporate Rewards Exchange buying service. Members understand that violation of these requirements can lead to immediate expulsion from the Corporate Rewards Exchange buying service.

Use of product: Some brands have restrictions on how their product or brand name can be used, particularly as it relates to consumer promotions. Based on how you intend to use the brands in your program (you will be asked a question related to product usage in the checkout process), you may be asked for additional information to get authorized use to promote that brand. This is usually granted within one or two businesses days unless it is a particularly large or complex promotion. Members of the Corporate Rewards Exchange must comply with the product use requirements outlined under the Terms and Conditions of each brand.

Returns: All policies related to returns are subject to the terms and conditions of each participating brand and/or fulfiller. Damaged products can be returned to the original fulfiller. Please contact the Corporate Rewards Exchange within 24 hours of receiving the damaged merchandise at 866-488-5449 so that we may issue you a call tag for the damaged items. Please note that some brands provide the lowest possible pricing based on all sales being final, except in the case of goods that arrive damaged.

Sales taxes: Sales taxes will be applied to all purchases billed to addresses in New York state, and to other states based on the specific brand and/or vendor selected. Sales taxes will be displayed on the Order Confirmation page. Resellers may submit a resale certificate to be exempt from sales taxes, as can corporations that certify that they are responsible for payment of local use taxes.

Shipping: Because of the complexity of bulk orders, the Corporate Rewards Exchange buying service provides a preliminary shipping estimate with each order. If you would like to proceed with the purchase, you will be directed to click to request a final shipping price. You will receive an e-mail containing the final shipping price. Your order will not be authorized to ship until you approve the final order.

Shipping Outside the 48 Contiguous States
When placing an order to be shipped via UPS to Alaska, Guam, Hawaii, Puerto Rico and the Virgin Islands, an additional shipping charge will be automatically applied to your order. Please contact Customer Service for a custom quote of additional shipping charges.

Please note that your order may be sourced from multiple locations in order to provide you with the best price.

Payments. You may pay by credit card, e-check, or via purchase order, subject to credit approval. Your credit card will not be charged until the item is shipped. In order to verify payment requirements, we may need to pre-authorize your credit card during the checkout process. This will put a hold on your credit card for the amount purchased. Once the item(s) are shipped, your credit card will be charged in full. You may apply for credit at the time of purchase or on the membership form.

Customer service. You may call the Corporate Rewards Exchange customer service line at 1-866- 488-5449, 9 a.m.-5 p.m. Eastern time on business days, with the exception of national holidays. Or you may email us at info@corporaterewardsxchange.com.

Laws and regulations. User access to and use of this web site is subject to all applicable federal, state and local laws and regulations. Award and gift offers are void where prohibited by law. The laws of the state of New York, without regard to principles of conflict of laws, will govern use of this web site, any transactions and any dispute of any sort that might arise between you and the Corporate Rewards Exchange.

Copyright and trademarks. Any content on this web site, including but not limited to graphics, logos, text, icons, images, audio or visual clips, digital downloads, data compilations and software is the property of the Corporate Rewards Exchange and is protected by United States and international copyright laws. The compilation of content on this web site is the exclusive property of Corporate Rewards Exchange and is protected by U.S. and international copyright laws. All software used on this web site is the property of Corporate Rewards Exchange or a software supplier and is protected by United States and international copyright laws. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creative derivatives works or using any content on this site for personal, commercial or public purposes. All register marks, trademarks and service marks belong to their respective owners.

Warranties. This web site and all information on the web site is provided to you “as is” and “as available” without warranty of any kind either expressed or implied, including, but not limited to, the implied warranties or merchantability and fitness for a particular purpose, title, non-infringement, security, or accuracy. Every effort has been made to ensure that information regarding products and services offered by participating award and gift suppliers is accurate, but Corporate Rewards Exchange is not responsible for any errors or omissions in such information. You expressly agree that use of this web site is at your sole risk.

Limitation of Liability. Corporate Rewards Exchange specifically disclaims any liability (whether based in contract, tort, strict liability or otherwise) for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with access to or use of the web site (even if Corporate Rewards Exchange has been advised of the possibility of such damages), including liability associated with any viruses which may infect a user's computer equipment. Corporate Rewards Exchange maintains no control over the manufacturers of awards merchandise, providers of print or duplication services or products, or over the personnel, equipment or operations of any air, water or surface carrier, ship line, transportation company, hotel, restaurant, tour company or other person or entity providing travel services, products or accommodations as an award, because all suppliers offering products and/or services are independent contractors.

Accordingly, Corporate Rewards Exchange makes no guarantees, warranties or representations of any kind, expressed or implied, with respect to products, services or merchandise, nor does Corporate Rewards Exchange accept any liability for any loss, expense, damage or injury incurred as a result of any defect in or failure of such services or items. Corporate Rewards Exchange specifically disclaims any implied warranties or merchantability or fitness for a particular purpose. Corporate Rewards Exchange will not be liable for any injury, damage, loss, expense, accident, delay, inconvenience or irregularity which may be caused or contributed to: (1) by any wrongful, negligent or unauthorized act or omission on the part of any supplier of an award offering; (2) by any defect in or failure of any vehicle, equipment, instrumentality, service, product or accommodation which is owned, operated, furnished, sold or otherwise used by any such supplier; (3) by any wrongful, negligent or unauthorized act or omission on the part of any other person or entity not under Corporate Rewards Exchange control; and/or (4) by any other cause, condition or event whatsoever beyond its direct control. In no event will Corporate Rewards Exchange be liable for any punitive, special, indirect or consequential damages.

Changes. Corporate Rewards Exchange reserves the right to revise these Terms and Conditions at any time and users are deemed to be apprised of and bound by any changes to these terms and conditions. Corporate Rewards Exchange reserves the right to change elements or terms of use of any program, including, but not limited to, award or gift offerings, at any time without notice. If an award or gift offering is discontinued, reasonable efforts will be made to offer a substitute of equivalent quality. All award and gift offerings are subject to availability. Certain suppliers on the Corporate Rewards Exchange may make model substitutions of equivalent value without advance notice when necessary. (Please see Terms and Conditions of participating suppliers.)

Violations of Terms and Conditions. Corporate Rewards Exchange reserves the right to seek all remedies available at law and in equity for violations of these terms and conditions, including the right to block access from a particular Internet address to the web site.

Access to password-protected/secure areas. Access to and use of password protected and/or secure areas of the web site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the web site may be subject to prosecution.

Children. This web site and the Corporate Rewards Exchange is for businesses only. We do not knowingly solicit data from children; we do not knowingly market to children, and we do not knowingly do business with children.

[ return to top ]

Security Statement

Entering This Site
Upon typing the URL into your browser, you pass through a series of firewalls; to complete the login process to this site, you must enter an account number that is unique to your program. This login process is administered via a Secure Sockets Layer (SSL). See box below, for further details as to how this will appear based on your browser.

Remember—entry into SSL secure mode is automatic during the logon and order submission processes, and will appear differently based upon the browser type used, as follows:

Microsoft Internet Explorer: A lock should appear in the lower right hand corner.

If you receive an error message while trying to enter the secure mode, you may have an incompatible viewer or be behind a firewall that does not support encrypted transmissions.

Upon leaving the login page you may receive a pop-up box that states you are about to be redirected to a connection that is not secure. This is normal, and allows you to browse our site in this standard, significantly faster mode of communication. When you go to place an order, your browser will automatically revert to a secure mode, which is outlined below.

Order Process Security
The following section describes how our order process works, from start to finish.

1. Selecting Checkout
   By clicking the Checkout link in the top navigation bar you begin the order process. The security features are enacted automatically, you need to do nothing to invoke them. 
2. Identification
   Once you have clicked the Checkout link, your browser looks for a digital certificate to confirm it is communicating with our web site. Once a positive identification is made, the order process continues. 
3. Entering Secure Mode
   Next, your computer and our server begins communicating, sending data back and forth in an encrypted format. Encrypting sensitive communications between your browser and our web server is intended to keep your personal information from being intercepted and used by unauthorized people.

At this point, you may see a window, which some browsers display when you are about to receive a secure document. Click OK to proceed. This message simply means that your browser will begin to receive pages in this format.

Orders placed over this site are encrypted via SSL protocol, a web security standard. We will we ask you to enter any point account or credit card account information for order processing only after your browser enters this website in a secure mode.

Our Internet hardware is maintained in a secured computer room on our premises. Only authorized employees have access to your order information from our Internet hardware.

Once you complete the Checkout process your browser will automatically disengage from SSL. You should not be concerned with this action, as your browser will re-enter a secure mode should you wish to purchase another item.

The software that supports the SSL browser on this site is Microsoft Internet Information Service.

[ return to top ]

Privacy Statement

We at Corporate Rewards Exchange understand that members are concerned about privacy. We have instituted policies intended to ensure that your personal information is handled in a safe and responsible manner. We post this Privacy Statement so that you are aware of the type(s) of information we collect, how it is handled and with whom it is shared.

As we continue to develop our web site and take advantage of technologies to improve the services we provide, this policy will most likely change. Therefore, we encourage you to refer to this policy on an ongoing basis. This policy applies to all content found within this website and all customized versions thereof.

Collection of information and use of information. When you browse on this site, your email address is not automatically collected but our server does automatically gather and store the following information about your visit:

1. Your Internet domain name and IP address;
2. The type of browser and operating system used to access our site;
3. The pages you visit;
4. The date and time of your visit.

We use this information to learn about the number of people who visit our site and the technology used, to assist in making changes to our website, to improve the content of our website and for business planning purposes.

If you place an order, we may collect and store any information you enter on our website or give us in any other way, including your email address. The email address is collected to confirm your order and provide shipping/delivery status on applicable items through an outbound order notification process. Your email address and other personally identifiable information will be used by us to fulfill your transaction and may be used by us for other purposes related to your visits to this site.

We may send personally identifiable information about you, including your email address, to other companies or people when:

• We have your consent to share the information;
• We need to share this information to provide to you the product or service you have requested;
• We respond to subpoenas, court orders or legal process; or
• We find or have reason to believe that your actions on our web site violate web site terms or condition or are violation of law.

We do not make email addresses or other personal information of those who access the web site available to any other organizations or companies unless you specifically give such permission.

If you provide us with your email address, we may send you email offers. We may use information you have given to us, for example, to measure your interest in various services or special offers, and inform you about new products and services. These offers may be based on information you provide in your initial purchase with us, through surveys, or through information we collect about the pages you visit.

Any offers will be targeted to those participants who we believe will find them of value.

Any list used to send you a product or service offer will be developed and managed by Corporate Rewards Exchange management. At any time you may request to be removed from the list by selecting "Unsubscribe" on the email.

Use of Cookies. A cookie is a small string of text that a web site can send to your browser. Cookies were designed to assist in distinguishing a user's browser from a previous visitor by saving and remembering any preferences that may have been set while browsing the particular site. We use cookies to enable Shopping Cart selection functionality by distinguishing your cart from others that have visited the site.

We may use additional "cookie" technology in the future to tailor our web site to your interests based on the items you review while visiting our site. For example, if you browse our DVD players, the cookie stored on your system might "remember" that you visited a web page featuring DVD players the next time you visit our site. That information could then be used to serve you more effectively. Based on the cookie, we could take the opportunity to let you know of new merchandise or specials being offered during a future visit to our web site.

[ return to top ]